Privacy Policy

Last Updated: [2025]

Welcome to iPhones-Repair. We value your trust, and protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our repair services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Device model and issue details

  • Billing and delivery information (if applicable)

b. Technical Information

  • IP address

  • Browser type

  • Device type

  • Pages visited on our website

  • Cookies for improving user experience

c. Device Information (For Repair)

  • Device model

  • Serial number / IMEI (if required for service)

  • Diagnostic information

We do not access or store your personal data inside your device (photos, messages, files, apps, etc.).

2. How We Use Your Information

We use collected data for:

  • Providing and completing repair services

  • Verifying your device and diagnosing issues

  • Contacting you regarding updates, delivery, or service status

  • Improving website functionality and user experience

  • Enhancing customer support

  • Maintaining internal records and security

We never sell or share your information with third parties for marketing.

3. Protection of Your Data

We take security seriously and use:

  • Secure storage systems

  • Limited staff access

  • Encrypted communication (where available)

  • Strict internal policies for handling customer devices

Your personal information and device details are kept confidential.

4. Device Data Privacy

During repairs:

  • We do not check your photos, videos, messages, contacts, or any personal files.

  • Only hardware and system diagnostics related to the issue are checked.

  • Your device is handled with utmost care to protect your privacy.

We recommend keeping your device password locked and providing the passcode only if required for testing (optional).

5. Cookies & Website Tracking

Our website may use cookies to:

  • Improve site performance

  • Remember your preferences

  • Analyze website traffic

You can disable cookies from your browser settings at any time.

6. Sharing Your Information

We may share your information only when necessary, such as:

  • With service partners assisting in repairs (e.g., part suppliers)

  • When required by law or legal authorities

We do not share or sell your data to advertisers.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of other websites.
Please review their privacy policies separately.

8. Your Rights

You have the right to:

  • Request access to the data we hold

  • Request correction of inaccurate information

  • Request deletion of your stored data

  • Withdraw consent at any time

Contact us for any such requests.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

iPhones-Repair
Email: contact@iphones-repair.com
Phone: [Add Phone Number]
Address: [Add Store Address]