Last Updated: 2025

At iPhones-Repair, our goal is to provide reliable, transparent, and high-quality repair services for all iPhone users. This Service Policy explains how we operate, what you can expect from us, and the terms associated with our repair services.

Service Commitment

We are committed to:

• Providing accurate diagnosis and honest repair recommendations

• Using high-quality and tested replacement parts

• Completing repairs within the estimated timeframe

• Maintaining professional standards during all repair procedures

• Delivering your device in secure and working condition

Your satisfaction and trust are our top priorities.

Diagnosis and Inspection

• All devices undergo a basic pre-check before repair.

• Certain issues may require deeper diagnostics, which may take additional time.

• We will inform you about the final cost before starting the repair.

• No work is done without your approval.

Parts Quality

We use:

• Premium-quality replacement parts

• OEM-grade components (where available)

• Trusted and verified suppliers

We do not use low-grade or untested parts.

Repair Timeframe

Repair time depends on:

• The type of issue

• Availability of parts

• Level of damage

Most common repairs (display, battery, charging port, etc.) are completed within 1–2 hours, while motherboard-related repairs may take longer.

Warranty Policy

• We offer warranty on most repair services (duration depends on service type).

• Warranty applies to the replaced part only.

• Warranty does not cover:

  • Physical damage after repair

  • Water exposure after repair

  • Unauthorized repairs done elsewhere

  • Software issues unrelated to our service

Full warranty terms will be provided at the time of service.

Customer Data & Privacy

• We do not access your personal files, photos, or apps.
• You are encouraged to back up your data before repair.
• Passwords or passcodes are only required if necessary for testing.
• All device information is handled with strict confidentiality.

Liquid-Damaged Devices

• Water-damaged devices are unpredictable and may not be fully restorable.

• Repairs on such devices are attempted but not guaranteed.

• Warranty does not apply to water-damaged phones or their related repairs.

Motherboard & Complex Repairs

• Motherboard repairs are sensitive and depend on the condition of the device.

• Complex issues may require additional time.

• Warranty for motherboard repairs varies and may be limited.

Payment Terms

• All payments must be made after successful repair.
• For special parts orders, an advance may be required.
• No hidden charges — all costs are communicated upfront.

Device Pickup & Responsibility

• Customers should collect their devices within the given timeframe.

• We are not responsible for devices left uncollected for more than 30 days.

• A storage fee may apply after this period.

Customer Responsibilities

Customers must:

• • Provide accurate issue details

  • Inform us about prior repairs or modifications

  • Keep their device password available if needed for testing

  • Back up important data before repair

Contact Us

For questions or concerns regarding this Service Policy, contact:

iPhones-Repair
Email: [Add Email]
Phone: [Add Phone Number]
Address: [Add Store Address]